How to cancel Prime Video

Ready to cancel Prime Video and try other streaming options? Follow this simple step by step guide you can do from your web browser or the iOS app.

Cancel Prime Video from your browser

  • Open your web browser and visit primevideo.com.
  • Enter your login credentials and the profile one you want to use.
  • Locate your profile icon in the top right corner of the screen and hover over it to see a dropdown menu. Choose “Account & Settings” from the menu.
  • Within your account settings, under the “Your account” you will find your subscription details.
  • Click the “End membership” button to terminate your subscription.
  • You will then be offered the choice to keep your membership or end it on the last day of payment. Click on “End on…
  • Congratulations! Your Prime Video subscription is now canceled.

Cancel Prime Video from your iOS app

  • Open the Prime Video app.
  • Log in to your account and choose your profile.
  • Tap the profile icon on the bottom right side of the screen.
  • Tap the settings (gear) icon on the top right side of the screen.
  • Tap on “My Account” and then on the “Manage account” button.
  • Tap on “Edit on Amazon” and then on “Manage membership”.
  • In the dropdown menu that appears tap on “Membership” and then on “End membership.
  • You will then be offered the choice to keep your membership or end it on the last day of payment. Click on “End on…
  • Congratulations! Your Prime Video subscription is now canceled.

If you encounter any issues during the cancellation process, you can reach out to Amazon customer support for assistance: https://www.primevideo.com/help. You can still enjoy Prime Video features until the end of your current billing cycle.


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